7-day returns on stock items
You can return any unworn, unwashed stock jersey with its tags attached within 7 days of delivery, for a refund or an exchange for a different size.
What cannot be returned
- Customised jerseys — anything printed with a name, a number or added badges is made for you and cannot be resold, so it is non-returnable unless it arrived damaged or was printed incorrectly by us.
- Items that have been worn, washed, altered, or had their tags removed.
- Items returned after the 7-day window.
Wrong or damaged item
If we sent the wrong item, the wrong size, or it arrived damaged, tell us within 48 hours of delivery with a photo. We will send a replacement at no cost or refund you in full, including any COD fee. This applies to customised items too.
How to return
- Email us at support@nahakjersey.in with your order number and the reason, within 7 days of delivery.
- We will confirm the return and arrange a courier pickup from your address where the courier services it; otherwise we will give you a return address.
- Pack the jersey in its original packaging with tags attached.
Return shipping is free when the item is faulty or we made a mistake. For a change of mind or size exchange, a flat ₹99 pickup fee is deducted from the refund.
Refund timelines
- We inspect returns within 2 working days of receiving them.
- Prepaid orders are refunded to the original payment method. Your bank or UPI app usually shows it within 5–7 working days.
- Cash-on-delivery orders are refunded by bank transfer or UPI to the details you give us, within 5–7 working days of inspection.
Cancellations
You can cancel an order free of charge any time before it is dispatched — contact us with the order number. Once a parcel has shipped, refuse the delivery or return it under the 7-day policy above. Customised orders cannot be cancelled once printing has started.